Terms & Conditions - We Do Invitations
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Terms & Conditions

We Do Invitations reserves the right to change these terms and conditions at any time, without prior notice. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website. By continuing to use this website (www.wedoinvitations.co.uk) you accept to be bound by the latest terms and conditions.


By placing an order with We Do Invitations you are accepting the following Terms and Conditions. Our Privacy Policy is also available to view.


If placing a bespoke order a 50% deposit will be due. The balance will be due one week prior to shipping. The deposit secures the price of items confirmed at the time of ordering.


If placing a bespoke order you have the right to cancel the order at any stage; however the deposit is non-refundable. If placing an order online from either the Wedding Invitation category or the Self Assembly category you have 24 hours to cancel your order. Cancellations are not possible after 24 hours.


If you have placed a bespoke order and would like to cancel, all work completed that exceeds the deposit must be paid for.


Your order will only be dispatched when the final balance has been received and cleared.


We reserve the right to change the prices without prior notice. Any price increase will not affect orders that have been confirmed.


The quotations are valid for 30 days only.


Discounts are applied to ceremony booklets or any other stationery items (e.g. menus, table plan, place name cards etc.), only if the invitations are purchased from us.


Please note that a bespoke order usually takes between 4 to 6 weeks for completion. However, we can accommodate a limited number of rush orders each month. If you require a guaranteed delivery of your invitations in two weeks or less, there is a 20% rush fee charge.


As most of our stationery items and are handmade, the client accepts there will be slight variations between items, colour of card and paper, blemishes (especially with the vintage and seeded paper) and other variations.


As the stationery is made to order, minor variations in colour, texture, size and positioning can occur and do not constitute a fault. This includes differences in colours as we regularly maintain our printers and sometimes after a maintenance check the print can be different than what appeared on a sample or product you may have received.


We Do Invitation deliveries will always be sent by by courier and may require a signature.


International delivery is also available – please contact us for an accurate estimation of the costs.


We Do Invitations will not be held responsible for delivery delays beyond our control, loss or damaged goods once they have been dispatched.


We Do Invitations is not responsible for damages during transit. Once a package leaves our studio, we are no longer responsible for it. Insured transit is available for an additional fee. If a package arrives damaged you must take this up with the courier.


A discreet promotional logo will be printed on the back of some of the stationery items with your permission.


We Do Invitations will print the invitations as per approved proofs. It is the customer’s responsibility to check the digital proofs of the invitations, response cards, mass/ceremony booklets or any other stationery items or products thoroughly and return these by e-mail with any amendments required. Once proofs have been confirmed and approved, We Do Invitations accepts no responsibility for any mistakes made by the customer including self assembly options where you are customising your own design using our templates.


In the unlikely event of an invitation style being out of stock, we will promptly inform you.


We Do Invitations reserve the right to refuse service if we believe it breaches copyright or we deem to be offensive or in breach of any law.


All content on this website, such as text, graphics, logos, button icons and images is the property of We Do Invitations or its suppliers and protected by international copyright laws.